Refund policy

We want you to be happy with our work. This policy explains how refunds work, in plain terms.

Last updated: August 2026

Before work starts

If you pay an advance and we have not started work, you can ask for a refund. We return the advance minus any costs already spent on your project, such as software or stock images bought for you.

After work starts

Once work on a stage has started, the advance for that stage is non-refundable, because the time and effort have already gone in. You only pay the next stage when you are ready for it.

If something is wrong

If the delivered work does not match what was agreed in your quote, tell us and we will fix it. Service disputes are handled under our Terms of service.

How to ask

Email info@nexify.co.in with your order details. We respond to every refund request within 7 days.